Q : How do I place orders?
A : You can place your order online, or via phone and fax. For online ordering and customer service, we prefer to be contacted by e-mail ( wouxun@wouxun.com ) or via MSN ( wouxun@wouxun.com )indicate what two-way radio you want with model, frequency, deviation, power supply and quantities, preferably with pictures. Further more, please check our contact details pages. Once we receive your order, we will send you two-way radio once we get the money.

Q : How can I get information after I have paid for the goods?
A :We will e-mail the tracking number of the express company to you as soon as we receive the tracking number.

Q : When and how can I check my order status?
A : Normaly, after 3-5 days you can trace your package(s). We are also keeping an eye on your order until you receive them.

Q : How long will it take to receive my goods?
A : It usually, on average, takes 7 business days to receive your order.
      Sometimes the two-way radio are delivered faster.
      Please note that business days do not include holidays or weekends.

Q : Do you ship to International locations ?
A : Yes. We currently ship to all the worldwide,USA,England,France,Germany, Italy, Spain,Australia,Luxemburg Switzerl,Canada,European countries,Northern America,the Middle East and so on,anywhere in the world.

Q : What methods of payment do you accept?
A :We accept Bank-transfer (T/T) payment way.

Q : Are there any products that WOUXUN haven’t showing on the official website?
A :Although we update the website frequently, the information of our products are changeable. Please contact us and tell us what you want.

Q : How do I contact any other further questions?
A :Just write to wouxun@wouxun.com , our staff are all willing to hear from you.