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Guarantees/Warranties/Terms
and Conditions
If our product has any quality problem, we will make
prompt response to customers' requests.
* "WOUXUN" guarantees its products against defects
in materials and workmanship for three months from
the date of purchase. This warranty is exclusively
limited to the replacement or repair of defective
products at "WOUXUN" 's option, free of charge.
* "WOUXUN" promise to reply with reasonable explain
within 48 hours (Not including holiday) on receipt
of any customer's Feedback or complaint.
* The warranty does not cover damages caused by
abuse, misuse or normal weat from usage. Before the
using, we will supply new users the best parameters
for reference.
* This user assumes the responsibility of
determining the suitability of the products for his
intended use.
* In no event shall "WOUXUN" be reliable for
incidental or consequential damages of any kind
whatsoever.
Our after-sales Team
We have an experienced team, and offer our customers
additional benefits with
Application-specific advice, both by phone and on
site, by our after-sales and field service, our
product management staff, engineers and technicians.
We offer opportunities of testing/using/practice in
our factory for those new users who are not familiar
with WOUXUN's products.
Reliable delivery based on detailed planning,
well-planned logistics, and a high degree of
operating flexibility through our order service
department. In Fujian, China region we send goods to
our customers by our own transportation team, other
regions by our reliable transportation agent.
Highly-developed basic research to generate know-how
and manufacture tools with a technical standard that
leads the world, meeting the high requirements of
our customers.
If you
have any problems about service, please call at
0086-595-28051265 or write e-mails to wouxun@wouxun.com
for service support. We will Reply you promptly.
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