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Service GuideHow to Order...Sale Net...Help Center...Forgery-Proof Inquiry



Service Guide

How to Order

Sale Net

Help Center

Forgery-Proof Inquiry





Guarantees,Warranties,Terms and Conditions

If our product has any quality problem, we will make prompt response to customers' requests.WOUXUN guarantees its products against defects in materials and workmanship for three months from the date of purchase. This warranty is exclusively limited to the replacement or repair of defective products at "WOUXUN" 's option, free of charge.

promise to reply with reasonable explain within 48 hours (Not including holiday) on receipt of any customer's Feedback or complaint.

The warranty does not cover damages caused by abuse, misuse or normal weat from usage. Before the using, we will supply new users the best parameters for reference. 

This user assumes the responsibility of determining the suitability of the products for his intended use
, in no event shall "WOUXUN" be reliable for incidental or consequential damages of any kind whatsoever.

Our after-sales Team

We have an experienced team, and offer our customers additional benefits with
Application-specific advice, both by phone and on site, by our after-sales and field service, our product management staff, engineers and technicians.

We offer opportunities of testing/using/practice in our factory for those new users who are not familiar with WOUXUN's products.

Reliable delivery based on detailed planning, well-planned logistics, and a high degree of operating flexibility through our order service department. In Fujian, China region we send goods to our customers by our own transportation team, other regions by our reliable transportation agent.

Highly-developed basic research to generate know-how and manufacture tools with a technical standard that leads the world, meeting the high requirements of our customers.

If you have any problems about service, please call at 86-595-28051265 or write e-mails to wouxun@wouxun.com for service support. We will Reply you promptly.



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Copyright © 2000 - 2015 Wouxun Electronics Co., LTD
All Rights Reserved .
Address:No.928 NanHuan Road QuanZhou,Fujian,China
Tel:+86-595-28051265         Fax:+86-595-28051267